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Privacy Policy Overview

This Privacy Policy delineates LegalityLink's dedication to privacy, outlining our methods for collecting, using, processing, and revealing personal information.

For inquiries or to exercise your privacy rights, please access our online Privacy Form, or contact our Customer Care team at [email protected] or (465) 797-7733.

Privacy Policy Scope

This document explains how, Inc. manages personal information in relation to the goods and services we offer, including through our apps and the website, with exceptions noted below.

Exclusions from this Privacy Policy include:

  • Personal information associated with LegalityLink’s Identity Protection and Business Data Protection services, which fall under the Experian Privacy Policy as specified upon service activation.
  • Personal information collected or utilized by third parties via links on our website or through our social media widgets. The privacy policies of these third-party sites govern their respective practices.
  • Personal information gathered and used in the context of LegalityLink’s employment processes, including data related to job applicants.

LegalityLink's Privacy Commitment

LegalityLink prioritizes your privacy and is aware of concerns regarding the use of your personal information. Beyond this Privacy Policy, we maintain internal protocols aimed at securing your personal data and ensuring its use aligns with this Privacy Policy. Embracing Privacy-by-Design principles, our dedicated privacy and security teams strive to protect your personal information meticulously.

The Types of Personal Information We Collect

At LegalityLink, we understand the importance of privacy and are transparent about the types of personal information we may gather. The specifics of the information we collect depend on our interactions with you and the services or products you engage with or purchase from us.

LegalityLink may collect information in the following categories:

Identifiers: This can include your real name, alias, signature, postal address, unique personal identifiers, online identifiers, Internet Protocol address, email address, and other similar identifiers.

Sensitive Information: We may collect sensitive personal details such as your Social Security number, driver's license, state identification card, passport numbers, and account login credentials for accessing LegalityLink services.

Biometric Information: With your consent, LegalityLink might collaborate with partners like Stripe to authenticate your identity by comparing digital images of your face with your government-issued ID.

Protected Characteristics: We may collect information like your age, nationality, citizenship status, marital status, medical conditions, gender, and military or veteran status. However, we do not use this information to make decisions based on your health, sex, gender identity, or sexual orientation.

Commercial Information: This includes records of personal property, products or services purchased, obtained, or considered from LegalityLink or our partners, and your purchasing or consumption patterns and histories.

Internet Activity: We gather data on your browsing and search history, information on the device you use to access our website or applications, and how you interact with our site, apps, or advertisements.

Geolocation Data: We may collect data about your physical location.

Audio and Visual Information: LegalityLink may record calls for quality assurance and training purposes. With your agreement, we might also videotape or photograph you for legal, security, or product provision reasons.

Professional and Employment-Related Information: This encompasses details about your professional status and affiliations, work history, salary, and current employment status.

Other Information: This category includes but is not limited to physical characteristics, telephone numbers, insurance policy numbers, financial details (such as bank account, credit card, and debit card numbers), health insurance information, and any additional information you provide to us directly, such as through questionnaires, document uploads, surveys, or consultations.

This comprehensive approach to information collection enables us to tailor our services and products to meet your needs effectively, always with a commitment to privacy and security.

Sources of Personal Information Collection at LegalityLink

Our approach to collecting personal information is comprehensive, ensuring we gather only what is necessary to provide you with our services efficiently and responsibly. Here's a breakdown of the various sources from which we may collect personal information:

Customers: A significant portion of the personal information we collect comes from our customers and those considering our services. This includes data you provide directly through forms, document uploads, chat interactions, or phone conversations. Additionally, we gather information indirectly through your engagement with our website, utilizing cookies and other tracking technologies to understand your preferences and needs better.

Related Parties: Information may also come from individuals or entities associated with you. For example, if you're involved in a business entity formed through LegalityLink, that entity might provide us with your details to complete necessary formalities. Similarly, customers utilizing our services to communicate with you, like our e-signature services, may also provide us with your information.

Service Providers: We collaborate with various service providers to enhance our offerings. These partners, carefully selected and contracted by LegalityLink, may supply us with information about you, such as notifications of legal mail received as part of our Registered Agent services. These providers play a crucial role in both directly and indirectly collecting information necessary for our services.

Professionals: Your interactions with attorneys or tax experts through our platforms may result in us receiving information about you. While we respect the attorney-client privilege and aim not to infringe upon it, with your consent, specific details may be shared with us to facilitate the services you've engaged.

Business Partners: Our collaborations with business partners for cross-promotion or product integration might lead to us receiving information about your interactions with them, especially regarding the products or services you've purchased.

Affiliates and Subsidiaries: In cases where LegalityLink acquires, merges, or partners with other companies, we may receive information about you if you've previously engaged with these entities.

Public and Commercial Sources: We actively seek information from public and commercially available sources to better understand your needs and preferences. This includes government records, social media platforms, and other sources that offer insights into your interests or business standing.

Unrelated Parties: Occasionally, we may receive information about you from third parties with whom we do not have a direct relationship. An example includes documents received on your behalf as part of our role as your Registered Agent, provided by individuals or entities outside our direct network.

Understanding the breadth of our information collection practices helps us ensure transparency and trust with our users, aligning with our commitment to privacy and responsible data management.

Usage of Personal Information Collected by LegalityLink

LegalityLink is committed to transparently sharing how we utilize the personal information we gather, aligning our practices with the purposes outlined below. Our utilization of technology, including automated processes, artificial intelligence (AI), and manual reviews, enhances our ability to serve you effectively. We also integrate information from various sources to enrich our understanding and service delivery.

Should there be a need to use personal information for purposes beyond those specified, we will inform you about such intentions, ensuring you are aware of your rights concerning your personal information.

Service Provisioning: We utilize personal information primarily to deliver and enhance our services and products. This includes creating and dispatching documents our customers have ordered, managing our website's functionality, and tailoring content to match your preferences.

Security Measures: Personal information aids in securing our digital and physical infrastructures. It helps in fraud detection and mitigation of suspicious activities, safeguarding both our interests and those of our users.

Marketing and Promotional Activities: Personal information supports our marketing strategies aimed at both existing and potential customers. For more details on controlling the use of your information for such purposes, please refer to the relevant sections concerning cookies and personal information management.

Innovation and Development: We leverage personal information for innovation, enhancing our current offerings, and in the development of new services, incorporating AI technologies where appropriate.

Analytical Insights: Personal information is crucial for various analytical purposes, such as understanding website interaction, identifying customer trends, and developing insights into potential customer interests and preferences.

Operational Efficiency: We employ personal information for various operational needs, including website and infrastructure maintenance, quality assurance, conducting surveys, brand promotion, and in managing relationships with our partners and service providers.

Financial Management: Personal information is instrumental in financial reporting and internal management, assisting in budget projections, compensation management, and public financial disclosures.

Compliance and Legal Obligations: Meeting legal requirements is a critical use of personal information, facilitating customer due diligence, record-keeping for regulatory compliance, and responding to legal demands.

Business Continuity and Transactions: In events of mergers, acquisitions, or any form of business restructuring, personal information may be transferred or shared as part of the transaction process, ensuring continuity of service to our customers.

Disclosure Practices

LegalityLink discloses personal information under specific circumstances to:

  • Service Providers: To assist in our operations, we share information with providers that contribute to our service delivery, with strict limitations on their use of such information.
  • Businesses for Service Delivery: We may share information with other businesses as necessary to provide you with products or services you've purchased, subject to their privacy practices.
  • Professional Services: Information may be shared with professionals, like attorneys or tax experts, accessible through our services, ensuring a comprehensive support system for our clients.
  • Business Partners: For cross-promotional or product integration activities, we share information with business partners, subject to their own privacy policies.
  • Government and Public Records: Certain transactions may require sharing information with government entities or making it public, as dictated by legal or regulatory requirements.

Retention of Personal Information

LegalityLink retains personal information for as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, and manage our operations effectively.

LegalityLink's Approach to Cookies, Similar Technology, and User Choices

At LegalityLink, just like any forward-thinking online entity, we deploy a variety of technologies, including cookies, web beacons, and similar mechanisms, to enhance your interaction with our website, mobile application, and communications like emails. These tools, collectively referred to as "Cookies," serve diverse purposes, from essential website functions to personalized marketing.

Usage of Cookies

Strictly Necessary Cookies: These are indispensable for the website's operation and security. As such, opting out is not an option for these critical cookies.

Performance and Functionality Cookies: These cookies enhance website functionality, personalizing your experience. They are also pivotal for analytical purposes, aiding in the improvement and development of our offerings. Rejecting these cookies may affect the website's performance and limit your experience and access to services.

Engagement and Marketing Cookies: These cookies are utilized to understand your interaction with our marketing efforts and to deliver relevant advertising content across different websites, including targeted advertisements. Should you prefer not to have Engagement or Marketing Cookies used during your visit, you can opt out through our Preference Center or via the designated link on our homepage. Our website acknowledges Global Privacy Control signals, suppressing these cookies when such signals are detected.

For broader control over such technologies beyond LegalityLink's environment, tools provided by entities like the Network Advertising Initiative, Digital Advertising Alliance, and Google Analytics' Ad Settings offer additional management options.

Managing Your Personal Information

Information Access and Control: You're entitled to inquire about the personal information we hold about you and request corrections or deletions, subject to legal and operational restrictions. Requests can be submitted through our designated form or by contacting us directly.

Authorized Contact Management: You can manage authorized contacts for your account, allowing them access to order-related information. This can be adjusted within your account settings.

Communication Preferences: You have the option to unsubscribe from promotional emails and opt out of marketing calls and SMS/text messages, ensuring you control the communications you receive from us.

Security Measures

We are deeply committed to safeguarding your personal information through robust physical, technical, and administrative measures. Despite these efforts, the inherent risks of data transmission over the internet or electronic storage mean absolute security cannot be guaranteed. We encourage you to take proactive steps in protecting your account and personal information, such as using strong passwords and enabling multi-factor authentication where available.

Your security is paramount to us. Should you identify a potential security vulnerability within our systems or have concerns about the misuse of your personal information, we urge you to report these immediately through our dedicated channels.

At LegalityLink, your privacy, security, and the integrity of your personal information are at the core of our operations. We strive to be transparent and give you full control over your data and interactions with our technologies.

Rights and Responsibilities for U.S. Residents under Comprehensive Privacy Laws with LegalityLink

For U.S. residents in states with comprehensive privacy legislation, LegalityLink acknowledges your specific rights concerning your personal data, as well as our obligations to protect and manage it responsibly.

Your Rights

Residents of certain states are entitled to:

  • Know the Specifics: Request details about the personal data LegalityLink has gathered about you.
  • Access Your Data: Obtain a copy of your personal data held by us.
  • Correct Inaccuracies: Amend incorrect information LegalityLink has about you.
  • Delete Your Data: Request the erasure of your personal data from our records.

These rights come with limitations; there are instances where LegalityLink may not fulfill your request. For example, if verifying your identity proves challenging, or if fulfilling your request would infringe on the privacy rights of others, we may have to deny your request. We also reserve the right to deny requests if we have a continuing business necessity to retain the data, are obligated legally to keep the information, or are utilizing it in ways consistent with this Privacy Policy. If a request is denied, we will explain our reasoning and provide details on how to appeal our decision.

Exercising Your Rights

To exercise any of the above rights, please fill out the designated form on our website or reach out via [email protected] or our toll-free number. Upon submission, you will need to verify your identity through email and possibly provide additional verification information.

Appointing an Authorized Agent

You have the option to designate an authorized agent to act on your behalf for these requests. LegalityLink will require written consent or a power of attorney from you, along with government-issued identification for both you and your agent.

Appealing a Decision

Should LegalityLink deny your request, you have the right to appeal. An appeal can be initiated through the same channels as the original request. We may ask for further information to reconsider our decision and will provide you with our final decision within 60 days.

Opting Out of Data Sale or Sharing

While LegalityLink does not sell your data for monetary gain, certain online interactions may be considered a "sale" or "sharing" under current laws. If you wish to opt-out from such uses of your personal information for targeted advertising, you can exercise this right via the opt-out link found at our website's footer.

LegalityLink is committed to upholding your privacy rights and ensuring your personal data is handled with the utmost care and security.

Policy Updates and Contact Information for LegalityLink

LegalityLink reserves the right to update this privacy policy to accurately reflect any changes in our data handling practices. We encourage our users to regularly visit this page to stay informed about the latest updates to our privacy practices.

Should you have any inquiries or concerns regarding our Privacy Policy, we welcome you to reach out for clarification or assistance. Please feel free to contact our dedicated Privacy Team through the following channels:

Contact Information
  • Online: Submit your inquiries via our Privacy Form available on our website.
  • Email: [email protected]/li>
  • Phone: Dial (415) 797-7733 for direct communication with our Privacy Team.
  • Mail:
  • Attention: Privacy Team
    800 Se 4th Ave #711
    Hallandale Beach Florida 33009

This policy was last updated on February 20, 2024, and we encourage you to review it periodically to stay informed about how we protect your privacy. LegalityLink is committed to maintaining the trust and confidence of our users by handling your personal information with transparency and integrity.

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